Privacy policy
How we collect, use, and protect your personal data across the UK and EU.
This is a template privacy policy provided for the website build. It must be reviewed and approved by a qualified data protection or legal adviser before publication. It does not yet constitute legal advice or a finalised policy.
Bebco IT Solutions Ltd (“Bebco”, “we”, “us”) is committed to protecting your privacy. This policy explains what personal data we collect, why we collect it, and the rights you have over it. We act as a data controller for the information described below and process it in line with UK GDPR and the EU General Data Protection Regulation.
Last updated: [Insert date]. Registered office: 48 Curtain Road, Shoreditch, London EC2A 3PT, United Kingdom. Bebco IT Solutions Ltd is registered in England and Wales under company number [Insert number].
Who this policy applies to
This policy covers visitors to our website, prospective clients who contact us, and individuals at organisations we provide services to. Where we process data on behalf of a client as their data processor, that processing is governed by our services agreement and data processing addendum rather than this policy.
What personal data we collect
- Contact and enquiry data. Your name, company, work email, phone number, company size, and the content of any message you send us through our contact form or by email.
- Service and account data. Information necessary to deliver managed IT, cloud, and cybersecurity services to clients, including technical contacts and configuration details.
- Usage and technical data. Limited information about how you use our website, collected through cookies and similar technologies. See our cookie policy for detail.
How and why we use your data
We process personal data on the following legal bases:
- Legitimate interests to respond to enquiries, run and improve our business, and keep our services and systems secure.
- Performance of a contract to deliver the services a client has engaged us for.
- Consent where required, for example non-essential cookies and any marketing communications, which you can withdraw at any time.
- Legal obligation where we must retain or disclose data to comply with the law.
How long we keep it
We keep personal data only for as long as necessary for the purpose it was collected, to meet our legal and contractual obligations, or to resolve disputes. Enquiry data is typically retained for [insert period] unless you become a client, in which case service records are kept for the duration of the relationship and a reasonable period afterwards.
Sharing and international transfers
We do not sell your personal data. We share it only with trusted service providers who help us operate, such as hosting, email, and CRM platforms, and only under contracts that require them to protect it. Where data is transferred outside the UK or EEA, we rely on appropriate safeguards such as adequacy decisions or standard contractual clauses.
Your rights
Subject to certain conditions, you have the right to access, correct, delete, restrict, or object to our processing of your personal data, and the right to data portability. Where we rely on consent, you can withdraw it at any time. To exercise any of these rights, contact us at hello@bebco.it. You also have the right to complain to the Information Commissioner’s Office in the UK, or your local supervisory authority in the EU.
Security
Security is our core business. We apply the technical and organisational measures you would expect of a Cyber Essentials Plus and ISO 27001 aligned provider, including access controls, encryption in transit, monitoring, and regular review of our own systems.
Contact us
For any question about this policy or how we handle your data, email hello@bebco.it or write to us at our registered office above.