A Rotterdam manufacturer eliminated the network outages stopping its line
Recurring connectivity drops were halting production and the warehouse. Bebco rebuilt the network with resilient, monitored connectivity that has not dropped since.
Headline result
Reduction in unplanned network downtime
A 400-employee manufacturer in Rotterdam
Rotterdam, Netherlands
The challenge
What they were up against
The factory floor and the adjoining warehouse depended on a single business broadband line and a flat network that had grown organically. When the line wobbled, the production line's machine controllers and the warehouse's handheld scanners lost connection at the same time, stopping picking and packing until connectivity returned. Each incident cost real output, and they were becoming more frequent.
The site had no monitoring, so faults were only discovered when a worker reported them. By then the line was already down, and diagnosis meant waiting for the incumbent provider to investigate.
The solution
What Bebco did
Bebco treated connectivity as a production dependency, not an office convenience, and engineered it for resilience with monitoring that catches faults before they stop the line.
- Installed diverse, automatically failing-over internet connections so a single line fault no longer takes the site offline.
- Segmented the network so operational technology on the floor is isolated from office traffic, improving both stability and security.
- Deployed SD-WAN and 24/7 monitoring, so Bebco sees a degrading link and acts before it fails rather than after.
- Put resilient wireless coverage across the warehouse so scanners hold their connection through the whole pick path.
The results
Measured, not estimated
Fewer unplanned network outages
Production hours recovered each month
Proactive monitoring of every link
“The line used to stop and nobody knew why. Now Bebco tells us about a problem before we would ever have felt it on the floor.”
Services used
The capabilities behind this result
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